Nadira Alston is committed to customer satisfaction. To ensure that your shopping experience with us is top notch, all items are quality checked prior to shipping. We encourage you to read this before placing an order. Please feel free to contact us with any questions before you order.
No refunds. Merchandise Credit Only. All returns and exchanges must be postmarked within 7 days of the initial ship date. The ship date is listed on the invoice enclosed in your package. We will not accept returns after that date. Returns must be in NEW condition, with tags still attached and cannot be worn, altered or washed. Articles received in worn condition will not receive merchandise credit. Nadira Alston reserves the right to refuse funding a merchandise credit or exchange based on the condition of the item being returned.
Earrings, jewelry and all clearance sale items are FINAL sale and cannot be returned.
The merchandise credit will total the amount paid , less the cost of shipping and return shipping. Please allow up to 4 business days to process your return after Lai Renise receives it. Shipping costs are non-refundable.
To avoid Nadira Alston's return shipping charge, you may send your package back on your own to:
Lai Renise Returns
201 Stover Ct. Suite A
Middletown, De 19709
Lai Renise is not responsible for packages lost or stolen in transit.
If you would like to use UPS to return your items, please email info@NadiraAlston.com with your order number and item you are returning and we will email you a pre-paid return label that you can print out and tape to your package. Securely pack your merchandise and original invoice in an appropriate shipping box or envelope and mail the package with the return label fastened to the outside. Drop the package off at a UPS shipping location. Once we receive your package, we will issue a exchange or merchandise credit, less the cost of original shipping and return shipping fee, and you will receive an email notifying you of the transaction.
Thank you for your business. Please contact us directly if you have difficulty returning items or if you have questions regarding our returns and exchanges policy. We're glad to assist you. We can be reached via email at info@NadiraAlston.com.